Participant

Question

Issues to see my pictures sorted on places tab

Forum|Forum|5 years ago
October 10, 2020
3 replies
229 views

I just recently updated from elements 2018 to 2021. I imported some pictures which definitely have GPS data in the meta data. But for some reasons I don't see nor a map and the neither pictures assigned to places there. There is no map at all. What's wrong here?

Best Sven

Organizer

This topic has been closed for replies.

svenl76475017Author

Participant

Hello Priyanshi, hello Greg,

I'm using an HP Desktop PC and just found following information for a graphic card: Intel(R) HD Graphics 630.

I definitely can confirm that I was and I am connected to the internet.

The language of my installed program is German.

Best Sven

Community Expert

Community Expert

. . . and it may also be helpful to know what language your program is using?

Priyanshi Handa

Adobe Employee

Hello,

Could you please confirm if you are connected to the internet while using map?

If yes, can you please share your graphics card details?

Thanks,

Priyanshi