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Participant
October 10, 2020
Question

Issues to see my pictures sorted on places tab

  • October 10, 2020
  • 3 replies
  • 229 views

I just recently updated from elements 2018 to 2021. I imported some pictures which definitely have GPS data in the meta data. But for some reasons I don't see nor a  map and the neither pictures assigned to places there. There is no map at all. What's wrong here?

 

Best Sven

This topic has been closed for replies.

3 replies

Participant
October 21, 2020

Hello Priyanshi, hello Greg, 

I'm using an HP Desktop PC and just found following information for a graphic card: Intel(R) HD Graphics 630. 

I definitely can confirm that I was and I am connected to the internet. 

The language of my installed program is German. 

Best Sven

Greg_S.
Community Expert
Community Expert
October 14, 2020

. . .  and it may also be helpful to know what language your program is using?

Adobe Employee
October 14, 2020

Hello,

Could you please confirm if you are connected to the internet while using map?

If yes, can you please share your graphics card details?

 

Thanks,

Priyanshi