Friendly_video5470

Participant

Question

Issues with Camera Raw

Forum|Forum|3 months ago
October 8, 2025
3 replies
146 views

Photoshop Elements 2025 freezes when i try to open a camera raw file. However Elements 2022 works perfectl;y with camera raw files. I have tried un-installing The camera Raw plugin and re-installing it but it doesn't make any difference. Appreciate any ideas to resolve this.

Problem or error

Genius

I have reported this to Adobe as a bug. Choosing any Adobe or camera profile causes a crash on Mac and a freeze in Windows.

Regarding your own separate issue I can confirm that NEF files for that model do open for me in PSE 2025.

Community Expert

Community Expert

What camera model do you have?

Is your Graphics Card recognized? Please show us a screenshot of the Performance dialog box.

If you go to Help>About Plug-in>Camera Raw, what version of Camera Raw is shown?

Friendly_video5470Author

Participant

Camera is a Nikon D750 and Camera Raw version is 17.0.0.2043.

Community Expert

Community Expert

In the Edit>Preferences>Performance dialog, try changing whatever setting you have for Use Graphics Processor for improved performance.

Friendly_video5470Author

Participant

Hi Greg_S

Thanks. I've unticked the 'graphic processor for improved performance' box but it still doesn't open a .nef file or a .drig file