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E
erikaw74907807
Participant
November 6, 2016
Question

Just bought and will not download

  • November 6, 2016
  • 2 replies
  • 399 views

I downloaded photoshop elements 15 and when I try to open it i get this message: “PhotoshopElements_15_LS30_win64.exe” because no available application can open it."

    This topic has been closed for replies.

    2 replies

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    November 6, 2016

    That's a Mac error message.

    You're downloading the Windows version (.exe file) of Elements. You need the Mac version.

    Download the Mac version (.dmg file) from

    Download Photoshop Elements | 15, 14, 13, 12, 11, 10

    Hopefully you did not inadvertently buy the Windows version when you thought you were buying the Mac version.

    Seems to happen a lot with Elements. Purchased Windows Version but I need Mac Product

    Silkrooster
    Silkrooster
    Legend
    November 6, 2016

    Moved to the Photoshop elements forum.

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