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amyd15494502
Participant
May 23, 2019
Question

Just purchased Premiere, Elements doesn't work

  • May 23, 2019
  • 2 replies
  • 217 views

I just purchased Premiere, Organizer and the video pieces work.  But Elements keeps offering me a trial.  Can anyone help with this?

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    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    May 23, 2019

    amyd15494502  wrote

    I just purchased Premiere, Organizer and the video pieces work.

    Premiere Elements is the video editor.

    Photoshop Elements is the photo editor.

    The organizer will come bundled with either of them.

    You should have a serial number for Premiere Elements and different serial number for Photoshop Elements if you purchased both programs.

    Which did you purchase?

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    May 23, 2019

    Do you have a serial number for Photoshop Elements?  If so, at the trial screen, there should be a place to enter the serial number.  If you are not seeing this, please provide a screenshot of what you are seeing.

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