Answered
Kann keine CR3 Dateien in Camera Raw öffnen trotz installierter Camera Raw 15.4 Version
PSE 23: CR3 Dateien lassen sich nicht öffnen trotz installierter Camera Raw 15.4
Jeff ArolaCorrect answer
Community Expert
Jun 16, 2023 3:07 PM UTC
Which Canon camera do you have?
To get camera raw 15.4 fully installed you need to follow the directions below:
Update the Camera Raw version on your Mac or Windows machine
Last updated on Jan 12, 2022 | Also Applies to Elements Organizer, Premiere Elements
Find out how to update the Camera Raw version on your Mac or Windows machine.
Note:
The following is a workaround to update Camera Raw within Elements. It is recommended to wait for Camera Raw updates within the product for issue fixes.
If you haven't been able to update the Camera Raw plug-in for Elements, follow these steps:
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Download and install the latest Camera Raw version from https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html
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Quit all Adobe applications.
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- On macOS, double-click the .dmg file to mount it.
- On Windows double-click the downloaded .zip file to unzip it. (Windows might unzip the file for you.)
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- On macOS, double-click the .pkg file to start the installer.
- On Windows, double-click the resulting .exe file to start the installer.
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Follow the on-screen instructions.
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Once installed successfully, close the installer window.
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Navigate to the following folder:
- On macOS: /Library/Application Support/Adobe/Plug-ins/CC/File Formats
- On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats
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Copy the Camera Raw plug-in from the CC > File Formats folder that is mentioned in the above step.
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Navigate to the following folder:
- On macOS: /Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats
- On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements<Version Number>\File Formats
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Replace the existing Camera Raw plugin in Elements<Version Number> folder with the plug-in that you copied in step 8.
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