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June 17, 2017
Question

Keyword Tags Function Disabled

  • June 17, 2017
  • 1 reply
  • 174 views

Hello, I downloaded the Photoshop Elements 15 trial version to try out the Organizer function.  In watching tutorial videos for how to utilize the tagging function, I am seeing that the "Find" drop down menu functions are grayed out and I am unable to select them.  Also, when going to try the tagging feature, the left had pain only displays the "Albums" drop down and does not display the "Keyword Tags" drop down as advertised and viewed in the tutorial video. 

Please advise as to whether this feature is disabled for the trial version or I need to make additional selections to be able to try out these features before purchasing. I am using Windows 10, Version 1703, OS Build 15063.413.

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    1 reply

    MichelBParis
    Legend
    June 18, 2017

    lisam38292623  wrote

    Hello, I downloaded the Photoshop Elements 15 trial version to try out the Organizer function.  In watching tutorial videos for how to utilize the tagging function, I am seeing that the "Find" drop down menu functions are grayed out and I am unable to select them.  Also, when going to try the tagging feature, the left had pain only displays the "Albums" drop down and does not display the "Keyword Tags" drop down as advertised and viewed in the tutorial video. 

    Please advise as to whether this feature is disabled for the trial version or I need to make additional selections to be able to try out these features before purchasing. I am using Windows 10, Version 1703, OS Build 15063.413.

    It's not clear what is happening to you.

    Here is the link to the organizer help file, the first section 'Understanding the user interface...' is up to date; I am not sure the tutorials you have seen are for version 15.

    Elements Organizer Topics Page

    For instance the left panel lets you alternate between albums and folders while the tagging panel is on the right side.

    There is not reason that the 'Find' menu is greyed out (unless you don't have import any pictures in your catalog).

    A screenshot might help to understand better. (To attach a screenshot, be sure to be in the forum and don't reply to the email notification, that would not work).