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Inspiring
November 14, 2021
Question

layers panel and tool options are missing

  • November 14, 2021
  • 1 reply
  • 351 views

Elements 2020 has suddenly opened with both the layers panel and the tool option bar missing. It appears that they go beyond the screen size.  Earlier tody I connected my MacBook air, running Big sur, to an HDMI connection on a projector.  I used the Apple HDMI adaptor.  Now I can't use the same version of Photoshiop elemnts (2020) that I used this morning.  It appears that the editor workspace is zoomed in so that parts of the screen are missing.

I went to an Apple support chat and have reset the SMC and the NVRAM without results.  It appears that the problem is only with the elements app.  My desktop window is fine.

 

Help!

Mary Lou

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1 reply

Glenn 8675309
Legend
November 14, 2021

Change what the arrow is pointing to. EDIT> PREFERENCES

Inspiring
November 21, 2021

I am working on a MacBook Air running Big Sur.  My Preferences didn't offer the selection you showed.

 

I gave up and uninstalled Elements 2020.  I then downloaded a fresh copy and it is working corretly.

 

Mary Lou