Participant

Question

Levels not working after update

Forum|Forum|5 years ago
February 6, 2021
5 replies
2478 views

I just installed the latest Elements 2021 update on two different machines. The manual Levels tool no longer works correctly. Auto Levels still works fine, but when I move the sliders manually, nothing happens. 😞

This topic has been closed for replies.

D

defaultq6kwug8p85w7

Participant

Is anyone working on a fix for this? Six months on and the latest update still hasn't fixed it.

O

ortrekAuthor

Participant

Thanks everyone, I have to agree, it is the preview that is not working, and it's happening on several tools. You have to move the slider and release to see any changes. I note below that a tech from Adobe has acknowleged the issue. Thanks for all the great responses.

P

Priyanshi Handa

Adobe Employee

Thanks for reporting the issue. We are working on resolving this.

finnjacob

Participating Frequently

Version 2023 has the same issue with levels preview not working. So what's the solution? Almost three years later? Levels is one of the most important tools. Really disappointed with version 2023, older versions worked perfectly.

hatstead

Inspiring

In PSEv.2024, Levels Adjustment layer works perfectly. One can see the changes without releasing the mouse button. Resetting the black or white points works as well.

On the other hand, Enhance>adjust lighting>levels one has to release the mouse button in order to see the changes.

Greg_S.

Community Expert

Michel, the regular levels dialog (brought up with Ctrl+L) works fine for me in 2021.1. I just tested out the difference between 2020 and 2021.1. The preview is definitely a little more responsive in 2020, but it is barely noticeable. I'm wondering whether it is a hardware issue.

If you move the levels slider and wait (several seconds?) before releasing the mouse button, is there no difference at all? Does the preview never change? If you commit the change in the Levels slider, is there no change to the image?

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pontiac_1940

Known Participant

"If you move the levels slider and wait (several seconds?) before releasing the mouse button, is there no difference at all? Does the preview never change?"

Greg, like Michel, the preview box does not instantly respond, but if the sldier is moved and I wait 2 seconds the preview box changes.

Clive

Greg_S.

Community Expert

Does a Levels adjustment layer work?

Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

MichelBParis

Legend

@Greg_S.

In my own setup (Win 10), adjustments layer work normally, but the 'preview' checkbox is inactive. The preview is only shown when you release the mouse.

Something may have been changed as well as another similar issue with curves after the last update:

https://photoshopelementsandmore.com/thread/7605/2021-update-grants-tools-curves

I have not found any similar workaround for levels preview, but of course, an adjustment layer seems the way to go.

Already mentioned in the feedback forum, you may add your vote:

https://feedback.photoshop.com/conversations/photoshop-elements/levels-not-working-after-elements-2021-update/601de5b92c31712b40b579c8

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