License upgrade in 2021, with different versions of Premiere and Photoshop ?

J'ai déjà lu des questions similaires dans le forum de Premiere Elements.

https://community.adobe.com/t5/premiere-elements/bd-p/premiere-elements?page=1&sort=latest_replies&filter=all

Si mes souvenirs sont exacts, il n'est pas possible d'avoir un prix 'de mise à jour' si les versions de Premiere sont différentes. Ce qu'il faut retenir à mon avis est que en fonction des différentes périodes de l'année, les principaux vendeurs en ligne offrent des prix plus avantageux que les prix 'de mise à jour' par Adobe ; et même Adobe le fait aussi. Je vous conseille d'installer la version 'd'essai' gratuite pour 30 jours et de surveiller les promotions de fin d'année. Si comme je le pense, vous trouvez mieux à cette époque, profitez-en, vous n'aurez rien à réinstaller, seulement à entrer le code de licence. Adobe n'offre pas la version en coffret, seulement en téléchargement.

Try contacting support by going to the Adobe.com website and click on the blue Nous contacter button under the Support menu:

Let us know if you don't get any answers.  I am asking @MichelBParis to look into this thread and see if he has some different advice regarding Adobe's support in France.

Each version of Elements is an independent program that can coexist on your computer.  Prior users of any version of Elements are entitled to a discount on the price.  I'm not exactly sure how Adobe figures out whether you are entitled to the discount.  They may simply search your registered product history.  I also don't know how that will work if you purchase the Photoshop/Premiere Elements bundle when you have purchased unbundled (and different) versions in the past.  I suggest that you go through the purchase process and request the upgrade discount version for the bundle and see what price you are given before you hit the payment button.

You might also want to shop around for online retailers.  At this time of year, they often give holiday sales prices as good as, or better than, the Adobe upgrade discount.

(And don't worry about translating your posts.  The forum has a decent translator.  And one of our prominent members is French.)

Sorry my google Chrome translate my "US" text before that i have posted.

US : Hello, I'd like to know if I can do an update to Adobe Elements 2021 (Photoshop & Premiere) when I have a Photoshop version 11 (2012) and a Premiere version 15 (2017)?

My Adobe account have the ID of my products. Thank you for your help.