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Participant
June 8, 2020
Question

Licensing issue for Elements after installing new hard drive.

  • June 8, 2020
  • 1 reply
  • 241 views

Getting Error 150:30 upon launching Elements

 

After having a new hard drive installed by Mac approved repair techs, I can no longer log in to Elements on my Mac due to a licensing issue. I think it is Elements 8 but not sure because I can't open it. I know it's old but it works fine for my needs. I've restarted the computer (as instructed) but that doesn't help. Has to be something simple I'm missing? I'm running High Sierra.

 

Thanks for your help. 

 

Terry

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1 reply

Peru Bob
Community Expert
Community Expert
June 8, 2020

That will happen if you migrate the program instead of installing it from a disc or an installation file.
If that is how it was done, you need to uninstall and reinstall.

 

If that is not the issue, then see here:

https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html