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Mlang2000
Participant
January 15, 2017
Answered

Lightning strike killed PC. Cannot deactivate to install on replacement - Please Help

  • January 15, 2017
  • 1 reply
  • 284 views

We had a lightning strike a few days ago that took out my PC that had one of my Photoshop Elements installs (the other is on my laptop).

I bought a replacement PC but now cannot reinstall the program because there's no way to "deactivate" from the old machine. I even tried installing the drive in a different PC just to deactivate this but the drive will not even boot any longer.

What do I do? I have documentation from the computer repair shop (mandated by State Farm) that the PC was a complete loss.

Thank You

    This topic has been closed for replies.
    Correct answer hatstead

    You need to contact Adobe. Try to set up a chat session.

    Contact Customer Care

    1 reply

    hatstead
    hatsteadCorrect answer
    Inspiring
    January 15, 2017

    You need to contact Adobe. Try to set up a chat session.

    Contact Customer Care