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Participant
December 30, 2021
Question

Lizenzierung des Organizers

  • December 30, 2021
  • 2 replies
  • 593 views

Windows 11,

Photoshop Elements 2021 Organizer

Nach dauerhaft problemlosem Einsatz des Organizers erhalte ich heute beim Öffnen des Organizer die Meldung: "Elements Organizer ist derzeit nicht lizenziert. Starten Sie Photoshop Elemets Editor, um die Lizensinformationen zu aktualisieren." Beim Start des Editor sehe ich keine Möglichkeit die Aktualisierung vorzunehmen. Wie kann ich das machen? Ein mehrfaches Schließen und wieder Öffen des Programms brachte keine Lösung.

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2 replies

VipinGupta
Adobe Employee
Adobe Employee
January 4, 2022

Hi,

 

When you try to launch Photoshop Elements  Editor, does it launch or show a Sign-in screen to you?

 

Regards

Vipin

Participant
January 4, 2022

Hi Vipin,

 

thanks for your answer, but thre is no "Sign-in-screen". I can work at once.

 

Greetings

Werner

VipinGupta
Adobe Employee
Adobe Employee
January 4, 2022

Do you see any Trial screens after launch of Editor?

It would be helpful if you create create a video recording and share for reference.

 

Regards

Vipin

Greg_S.
Community Expert
Community Expert
January 2, 2022

Because you have presumably updated the OS to Windows 11, Elements thinks that you are using a new computer and there has to be a new activation on it.  If you are not prompted to activate/license the software when you open the Editor, go to the Help menu.  You probably have an option to Sign in to your account.  If so, follow the prompts.