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Participant
January 1, 2025
Question

Load PSE onto new laptop.

  • January 1, 2025
  • 1 reply
  • 150 views

Purchased a new laptop.  Completed the following steps to load PSE onto my new laptop...

1.  Complete a backup from PSE 2020 running on my old laptop.

2. Purchase and install PSE 2025 onto new laptop.

3. Complete a Restore using the backup created in step 1.

Problem:  can see my PSE Albums and the files in these albums, what I do not see are any files that are not in an album.  I don't know if they are not there or if I don't know how to find them in the new version of Elements, it seems completly different to me than it has for the past 15 or so years.

 

1 reply

Greg_S.
Community Expert
Community Expert
January 1, 2025

I can't think of anything that has changed with respect to your issue.  You must have an Album selected.  Click on the All Media button shown in my screenshot:

 

 

If that doesn't solve your problem, please give us more details and a screenshot of your Organizer window.