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Participant
November 20, 2021
Question

[LOCKED] Difficulty with PS Elements start-up in MAC OS Monterey

  • November 20, 2021
  • 10 replies
  • 378 views

Just upgraded to Elements 2022.  Downloaded without difficulty but start up to introductory screen takes about 5 mins.  Then Elements Editor screen will not load - message "not responding."  

Deleted previous versions and uninstalled 2022 version, then repeated installation.  No change in response. 

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10 replies

Nancy OShea
Community Expert
Community Expert
November 21, 2021

Photoshop Elements 2022 works on Catalina and Big Sur. 

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Nancy O'Shea— Product User & Community Expert
Participant
November 22, 2021

Hi Nancy,

I have a six month old iMAC running OS Monterey 12.0.1.

No site in your advertising for PS Elements 2022 does it indicate that this version is incompatible with OS Monterey.

I am disgusted. 

Nancy OShea
Community Expert
Community Expert
November 22, 2021

Apple Silicon M1 Chip computer users must use Rosetta 2

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

 

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Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
November 21, 2021

what's your os?

if windows, did you properly uninstall other versions or did you really delete them?