Locked files. I have permission but PSE says I don't. Can anyone help?

Forum|Forum|8 years ago
June 11, 2017
1 reply
212 views

I've just purchased the PSE app. Even though I have permission for all of the photos on my Mac, and non are locked, PSE can't open, saying that they are either locked or already in use. Neither of these things are true. Please help.

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A

arshla jindal

Adobe Employee

Hi,

Apologies for this inconvenience.

Request you to please attach the screenshot of the error message you get, as mentioned above.

We would investigate the issue and assist you accordingly.

Waiting for your response.

Thanks,

Arshla

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