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Participant
June 27, 2017
Question

Loss of catalog details

  • June 27, 2017
  • 1 reply
  • 175 views

I have created and edited a catalog using Elements 13.  When I come out of the application and subsequently access it again all my media data and editing have disappeared. What am I doing wrong.

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    1 reply

    Adobe Employee
    June 28, 2017

    Hi Michael,

    Apologies for this inconvenience you've faced.

    I request you to please elaborate more on the issue. Please mention the steps/ editing you are doing to catalog and which not getting reflected. Mentioning the workflow of any scenario would be helpful in understanding the issue and assisting you accordingly.

    Thanks,

    Arshla