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berpar91
Participant
December 26, 2017
Question

lost album from PSE14 to PSE2018 on Windows

  • December 26, 2017
  • 1 reply
  • 900 views

Hi

I am moved from PSE 14 to PSE18 on Win 10 (not an upgrade but a full version)

Catalog has been converted properly but not the category or Album

Do you know how I can get my album back from PSE 14 to PSE 2018  

Thanks for your support

bp

    This topic has been closed for replies.

    1 reply

    MichelBParis
    MichelBParis
    Legend
    December 26, 2017

    berpar91  wrote

    Hi

    I am moved from PSE 14 to PSE18 on Win 10 (not an upgrade but a full version)

    Catalog has been converted properly but not the category or Album

    Do you know how I can get my album back from PSE 14 to PSE 2018  

    Thanks for your support

    bp

    If you 'convert' a catalog, all your organization is recovered, tags, categories and albums.

    Did you:

    - move to a new computer, in which case the only solution is to use the backup and restore method:

    Move Elements Organizer catalog

    - or did you install PSE18 on the same computer and use the menu 'Manage catalogs', button 'convert' of the organizer?

    - or something else?

    B
    berpar91Author
    Participant
    January 12, 2018

    Thanks for your help. I have no find out my mistake. It wasn't the album but the category. I forgot to hit the right button

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