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davep12702979
Participant
August 25, 2017
Answered

Lost my elements 13 when restoring my computer

  • August 25, 2017
  • 1 reply
  • 285 views

I lost my Elements 13 when I restored my computer.  How do I get it re-installed?  Prior to my restoring, I could not open my Canon CR2 files that I downloaded from my new camera.  I had no trouble with my Canon EOS 70D.  The new camera is a Canon EOS 7D MarkII

Would greatly appreciate some help with this.

Thank you

    This topic has been closed for replies.
    Correct answer staletti.guy@orange.fr

    Thank you

    1 reply

    staletti.guy@orange.fr
    staletti.guy@orange.frCorrect answer
    Participant
    August 25, 2017

    Thank you

    D
    davep12702979Author
    Participant
    August 25, 2017

    I was quickly contacted via email and await a telephone call from an Adobe Rep.

    Thank you

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