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paulined47794579
Participant
July 30, 2017
Question

Lost my Photoshop Elements after re install on iMac. how do I get it back? [Unable to install PSE 6 on Sierra]

  • July 30, 2017
  • 1 reply
  • 354 views

I have had to get support from Apple and re install MacOS10.12.6. I have got all my apps back except Photoshop Elements 6, can anyone advise how to get it back?

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1 reply

hatstead
Inspiring
July 30, 2017

paulined47794579  wrote

I have had to get support from Apple and re install MacOS10.12.6. I have got all my apps back except Photoshop Elements 6, can anyone advise how to get it back?

Do you have the disk and serial number?

paulined47794579
Participant
July 31, 2017

Yes , I found it. But when I tried to install it, only Bridge was downloaded, it failed to download the Elements section. It also messed up my system, and I had to set up some of my apps again! Any more advice?

John Waller
Community Expert
Community Expert
July 31, 2017

Photoshop Elements 6 will never download or install on macOS Sierra. It's not possible.

Elements 6 was written 10 years ago for old Macs with PowerPC processors. Edit > it also runs on Intel processors.

New Macs use Intel processors. The two are incompatible. Software written for Intel chips will not run on PowerPC chips.

If you need Elements, try the current version 15 which is compatible with, and tested by Adobe on, Sierra.