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Participant
January 25, 2018
Question

Lost Tags

  • January 25, 2018
  • 2 replies
  • 400 views

Problem: Original “Tags” from Elements 10 “lost”, after upgrade to Elements 15.

Previously I had Adobe Photoshop Elements 10, (APSE10), in which I created and used hundreds of tags. (I have approx. 14,000 photographs.)

APSE 10 developed a problem in that the various menus became unreadable. I spoke to a tech guy at Best Buy who suggested I upgrade to APSE15, which I did.

This indeed solved the readability problem but my original tags apparently “disappeared”. I have tried to relocate these tags but without success.

Any help in re-establishing these tags would be greatly appreciated.

This topic has been closed for replies.

2 replies

Participating Frequently
January 25, 2018

Try to find out if the upgrade has wiped your catalogs by search for a file named 'catalog.pse10db'. By default it's in a hidden folder of the C: drive, therefore you  have to set your explorer to show 'hidden' files. If you manage to find one or more folders with such file, each folder will correspond to a catalog.

Then you  have to use the 'convert' option of the catalog manager to create a catalog in the PSE15 format from your PSE10 catalog

If you have made backups from the organizer of PSE10, you should be able to recover everything with the 'restore' function of the new Elements.

Participant
January 28, 2018

Hi,

Thank you, thank you. The solution you suggested worked perfectly and all of my old tags are restored.

Thank you again.

Bani Verma
Community Manager
Community Manager
January 25, 2018

Moving to Photoshop Elements