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Participant
April 8, 2023
Question

Mac Ventura 13.1 and Photoshop Elements 2023 Organizer Crashes

  • April 8, 2023
  • 1 reply
  • 320 views

I recently purchased my mac and it's my first one (but I have used Photoshop Elements 2019 on my PC). When I open elements organizer 2023 on my mac it works for 1-10 minutes and then crashes. At first I thought it was crashing when it tried to update watched folders, but I no longer have watched folders and it's still doing it. Sometimes I'm in the application, and others I've tabbed out to do something else, most recently checking activity monitor... When I can get into the application the following information is in the help screen. 

 

Elements Organizer 21.0.0.0
Core Version: 21.0 (20230329.Git.m1.392a82c)
Language Version: 21.0 (20230329.Git.m1.392a82c)

Current Catalog:
Catalog Name: My Catalog
Catalog Location: /Users/ericarayford/Library/Application Support/Adobe/Elements Organizer/Catalogs/My Catalog/
Catalog Size: 551.50MB
Catalog Cache Size: 2.10GB

System:
Operating System Name: macOS
Operating System Version: 13.3
System Architecture: Apple M1 Max, Core Count:10, Thread Count:10
Built-in Memory: 32.00GB
Free Memory: 3.10GB

 

Any help would be greatly appreciated! 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
April 8, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

thomass45090797
Participant
August 23, 2023

I've the same issue... IMHO it's a shame how this get' s handled by the vendor. The portation to

ARM ist buggy