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Raven_on
Raven_on
Participating Frequently
November 13, 2019
Answered

Map feature in Elements 2020

Does the map feature work in Element 2020 

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Greg_S.
Greg_S.Correct answer
Community Expert
November 13, 2019

That depends on what you mean by "work".  As you likely are aware, the map service that was available in earlier version is no longer available for use because of a decision by the service provider (Google).  Elements 2020 has a new and different map service provider.  Those that have previously tagged their files with Places tags have run into some inconsistencies and limitations with the new service.  You can try it out for yourself by downloading a free trial of Elements 2020 here.

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pek35805201
Participant
February 9, 2022

I have installed Elements 2020 on my new iMac OS 12.2  and get the message "These are uncharted waters" instead of the map feature. On my old iMac OS 11.6.2 the map feature works fine. Are there any ideas how to solve this problem?

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danw21167456
Participant
February 13, 2022

Same problem here with Places tab bringing up "uncharted waters" page.  I have not moved to a new machine, just catching up with cataloging a bunch of pix, and no map/location.

Anybody solve this?

 

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Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
November 13, 2019

That depends on what you mean by "work".  As you likely are aware, the map service that was available in earlier version is no longer available for use because of a decision by the service provider (Google).  Elements 2020 has a new and different map service provider.  Those that have previously tagged their files with Places tags have run into some inconsistencies and limitations with the new service.  You can try it out for yourself by downloading a free trial of Elements 2020 here.

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    Raven_on
    Raven_onAuthor
    Participating Frequently
    November 13, 2019

    ok that pretty much answers my question

    I thank you

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