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Participant
February 6, 2020
Question

Meta Data library can not be loaded

  • February 6, 2020
  • 2 replies
  • 331 views

Recently I have not been able to access my metadata info on my images. I'm using 2019 PSE on a Windows 10 laptop. I'm accessing the File info through my expert editor.

This has just started and has worked in the past.

I read that this file was missing from Microsoft ( Visual C++ Redistributable for Visual Studio 2012 Update 4) and this is supposed to fix the problem? 

Has anyone had any problems with there Metadata and have you tried downloading this file.

 or can you give me any suggestions on what to do?

 

 

 

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2 replies

Phinny
Legend
February 6, 2020

Read more about that in the Microsoft Community where this moderator suggested the same thing to resolve a PSE problem.  I haven't personally experienced this but would give the download a try if the recommendation came from an authoritative source.

jane-e
Community Expert
Community Expert
February 6, 2020

Hi Sherry,

Since you are using PSE, I have moved this from the "Photoshop" forum to "Photoshop Elements" for you.

~ Jane

Topspin53Author
Participant
February 6, 2020
I’m so sorry.
Thank you

Sherry