Metedata error in Elements 2025

Question

I downloaded JPG files from an OM Systems OM-1 body in the advanced Import dialog in Elements 2025, changing file names to the shoot sequence. When I uploaded these unedited images to Smugmug, system errors were detected on the upload. Smugmug engineers determined there were metadata errors in these files that prevented their upload.

I then created a test folder and simply copied the files from the memory card. Those uploaded normally. to Smugmug. I'd like to talk to an Adobe support tech and can send relevant files from both tests. I also have the Smugmug metadata error screen grabs to see what they received in the upload to Smugmug.

It appears that the errors were introduced in Elements.

Greg_S. · Answer

Because of changes that are being made in the forum, we are unable to see files that are being attached. Please insert the photos instead using the icon shown in my screenshot below. It's not clear from your description exactly what your workflow was or what, if anything, you did to the files before trying to upload them to SmugMug. Yours is the first report of this nature that I have seen on this forum. However, Elements 2026 has some verfiable metadata date/time bugs that have been reported to Adobe. If you can include some more detailed information about your problem, I will get the information to Adobe. Also, it may be helpful if you can share some sample files from a file sharing site. For now, a link to a SmugMug gallery should be sufficient.

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