missing serial number for elements
Hi, I need to move my Elements to a replacement computer but have an odd problem. I use a legal copy of Elements which I purchased as a teacher edition and had a serial number for. Unfortunately, the email with my number has been lost somehow. I have gone into my Adobe account, looked for my products/orders, and there is no record of my photoshop elements listed, only my lightroom purchase shows which I also purchased around that same time (winter 2015). I have been on Adobe chat where the agent told me to basically look in all the places I already listed in my opening chat statement or to locate my email - which I have also tried. My last ditch hope before having to repurchase the software would be if I could locate it on my computer where the product is installed... is this possible? Is there any other place to look for the serial key to this software? I am upset that I lost this serial key, which I had saved for this very reason, but lost somehow but also dont understand why Adobe has no record of my registered elements as like I said, is a legal copy which I paid for. The only info I can find is in my "about Elements" under license it says "perpetual". Any assistance would be greatly appreciated.
Andrea
