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annieb10818501
Participant
July 26, 2018
Question

mon photo shop element 15 ne se download plus

  • July 26, 2018
  • 2 replies
  • 277 views

bonjour,

mon photoshop element 15 que j'utilise depuis plus d'un an ne fonctionne plus.  Je t'entente d'ouvrir mes fichiers fait avec mon photoshop  et photoshop ouvre et disparait de mon écran???

J'ai besoin d'aide svp

merci

    This topic has been closed for replies.

    2 replies

    VipinGupta
    Adobe Employee
    VipinGupta
    Adobe Employee
    July 27, 2018

    You could also try uninstalling and reinstalling the software, sometimes due to malwares present on the machine, some of the dll's gets corrupted which would be repaired on reinstalling.

    While removing your product, keep your preferences save and do not remove them, so you get the settings back in place when you reinstall the product.

    Thanks

    Vipin

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 26, 2018

       Try updating or rolling back your graphics driver directly from the video card manufacturer’s site

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