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mikegunnill
mikegunnill
Known Participant
November 8, 2021
Question

Monterey Photoshop Elements 2021 not working

  • November 8, 2021
  • 12 replies
  • 6621 views

I can see several people have the same issues.

 

Mine Monterey 12.0.1 on a Apple MacBook Pro 16 inch using Photoshop Elements 2021. The Photo-Editor stops/no response. Only a quit and reboot helps. A full shut down and try again seems to work sometimes. Any suggestions please?

 

Tried to contact Support directly but no reply. Concerned as I have a new MacBook Pro on order with Max1 and I understand Photo Elements 2022 doesn't work here either.

 

Comments or help please?

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    12 replies

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    Glenn 8675309
    Glenn 8675309
    Legend
    November 9, 2021

    Sit and wait is the only solid option.

    ONE POSSIBLE USER LEVEL "FIX".

    Download and install the trial version of Photoshop. 

    MichelBParis
    MichelBParis
    Legend
    November 9, 2021
    quote

    Sit and wait is the only solid option.

    ONE POSSIBLE USER LEVEL "FIX".

    Download and install the trial version of Photoshop. 


    By @Glenn 8675309

     

    Glenn,

    Warning, the trial version of Photoshop lasts only 7 days, not 30 like PSE. Otherwise, subscribing for a yearly plan payable monthly will cost penalties if you stop before the end of the year...

     

    So, sit and wait remains the only solid option.

    Maybe waiting just a few weeks before upgrading the OS would have been enough.

    The deep disappointment of the new OS users comes from a natural expectation and a deep ignorance about software development and trade. Unfortunately, similar situations occurred those last years without users learning the basics. And I am sure we'll get them again and again in next years.

    - Nothing is broken in PSE, nothing must be 'fixed'. The hope is for a new PSE version (a new feature) compatible with the new OS which is not compatible with the previous one. I believe a free update of PSE2022 is possible in a few weeks.

    - Even if there were ten times more complaints in this forum, that would not make the gestation of the new PSE baby shorter (Adobe knows they have to be fast). And that would only apply to PSE2022.

     

    My concern is for the next years: will users make the effort to be informed in advance and be ready to wait a little before upgrading OS or software? Errare humanum est, sed perseverare diabolicum.

     

     

     

     

    mikegunnill
    mikegunnillAuthor
    Known Participant
    November 9, 2021

    Thank you for your comments.  My problem is I can just get PSE2021 to work sometimes on Monterey 12.0.1 I am due to receive a new Powerbook shortly with the new Max chip. I understand PSE2022 doesn't work with this at all!

     

    I hope something is sorted out soon. I have always found Adobe helpful over past issues like this. I just hope they are listening this time as at present Support just do not reply to messages. 

    D
    Davej0611
    Participating Frequently
    November 8, 2021

    Hi

     

    I have found elements works perfectly on my 2015 macbook Pro but will not load on a 2015  Imac has to  be something to do with the processor I guess ??

     

    Multiple force quits and restarts on the Imac eventually lets me use it for one session .only .

     

    Dave

      mikegunnill
      mikegunnillAuthor
      Known Participant
      November 8, 2021

      Dave:

       

      It seems there is a major problem with this software. I hope someone is listening to these issues.

       

      Mike

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