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Inspiring
October 7, 2020
Question

Moving Organizer to a new computer

  • October 7, 2020
  • 3 replies
  • 642 views

I have 122,000 phots to move to a second computer, both in Organizer.  Windows 10. Never had a problem before, although have not done it for a year, I wonder if there is a quick rundown.  I seem to be doing it all correctly, via an external hard drive in 'E' but now when I go through 'Restore' ,I get a message  - 'The disc in Drive Samsung (E) does not contain a valid backup'  Help please.

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3 replies

Glenn 8675309
Legend
October 8, 2020

My "monkey" suggestion:  go here:  C:\ProgramData\Adobe\Elements Organizer\Catalogs

Just manually copy it to a thumb drive and put it in the correct location.


Inspiring
October 9, 2020

Thank you.  I am no good at files etc.  I have opened the file location thingy as you suggested, but do not know what you mean by a thumb drive and putting it into the correct location.

Greg_S.
Community Expert
Community Expert
October 7, 2020

And just so I understand what is happening, did you browse to the correct location on your external drive, using the restore catalog?

Try searching for a file with a .tly extension, in Windows File Explorer to see whether the backup file exists.

Inspiring
October 7, 2020

Thank you.  Yes, tly file.    It has always worked before.  I tried it with 2 different external hard drives,  and yes, when trying to restore, it shows the tly file, but then a teh last moment, it will not work.

I obviously do this as back-up in case anything goes wrong with my Organizer, which represents 15 years of work for me.

My Organizer is on PSE 2020 and the back-up computer has PSE 14.  Thanks.

Greg_S.
Community Expert
Community Expert
October 7, 2020

What version of Elements are you using?

If a valid backup file cannot be found, there's not much that can be done other than do a full backup again.  Before you do so, make sure you repair and restore the catalog on your original computer from the File>Manage Catalogs dialog.