My PS Elements 2026 (26.3) has suddenly stopped loading.

Forum|Forum|23 days ago
June 16, 2026
4 replies
64 views

When I attempt to open it, it seems to be starting but comes up to the loading bar across the opening screen, the icon within the loading bar spins for a couple of minutes and then just quits on the opening screen. This only started within the last week (June 15). I'm on Windows 11 Pro, latest upgrade as of June 9th.

I uninstalled and then reinstalled this morning with no change, still same refusal to load.

A

alwrmcAuthor

Known Participant

I just trred using PS Elements again this morning and it loaded right up correctly. I tried it twice, loaded both times.

May be a coincidence but I had also just minutes before downloaded and installed the newest NVidia graphics driver.

Glenn 8675309

Legend

I see nvidia posted new drivers a couple of days ago- I have minor issues with about every 3rd or 4th update

The latest version of pse 2026 is 26.3- you can always down it from your adobe account- which generally is the latest version- nothing for you to worry about.

I also have ccleaner- which has a driver update feature-- something like that could however slight, cause somewhat similiar issues- i don’t rely on it: I think once a month :hmmm I wonder if my video drivers are up to date” and I check. I just downloaded the most recent nivdia stuff.

Glenn 8675309

Legend

Are you using the exact same shortcut as before?

Locate the actual exe file that starts the editor. use that / create a shortcut using that.

Note the location and the file size of the exe file.

John T Smith

Community Expert

This is the Premiere Elements forum… you need to find the correct forum

Start here https://community.adobe.com/community to find the correct forum for your question

John T Smith

Community Expert

That MAY be a C runtime problem

https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

A

alwrmcAuthor

Known Participant

Thank you for the reply

I do not find “PrefFilename” on the computer. I ran several searches and they found no file(s) by that name.

I did a directory search to try to find C:\Users\alfre\AppData\Roaming\Adobe\Adobe Photoshop Element\Adobe Photoshop Elements Settings

I did not find that exact string

I found the following

C:\Users\alfre\OneDrive\AppData\Roaming\Adobe\Common\LUTs\Input\Output

Nothing about preferences.

Additional info: I did use PS Elements on Sunday June 14 to resize and add my initials as a watermark to about 30 photos that were then posted on my Face Book page. So that means whatever happened to prevent it loading occurred within that time frame of two days. Not sure if that provides any usable info however.

I can load the Organizer but it shows no previews. It’s just the PS Elements workspace that does not load up.

Glenn 8675309

Legend

I also had a similar issue with pse 2026.3.. I logged out of the editor- redownloaded, and reinstalled- and all is well now.

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