Skip to main content
shivapakdel
shivapakdel
Participant
May 30, 2018
Question

My purchased Adobe Photoshop elements 14 stopped working.

  • May 30, 2018
  • 2 replies
  • 301 views

My Adobe Photoshop elements 14 that I purchased 2 years ago stopped working after a system download. two things are happening, I can't open more than one picture, if I do I get a message that says: "could not open because of a problem parsing JPEG data" or it says "could not use tool because there is not enough memory RAM".    Also, all past saved work won't open either. Instead it says your free subscription is over.   can anyone help me. Help?

    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    Dhananjay Sati
    Dhananjay Sati
    Participating Frequently
    May 31, 2018

    Hi shivapakdel,

    Thanks for posting in Adobe Forums.

    It seems you are facing performance issue with Adobe Photoshop Elements.

    Please read & follow this article .

    Hope this helps.

    Thanks

    Regards

    Dhananjay

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices