My screen freezes and glitches when trying to save in Photoshop Element 13

I have tried to talk to everyone any anyone calling and chatting with Adobe and they refuse to help me because I use photoshop and not the cloud.

Please Help!!!!!!!

My problem:

As of yesterday I try to save a photo in photoshop and it freezes and glitches on the save window. I have to exit then.

I use this for work and need to save photos.

I work on a mac, did not upgrade any programs before this happened.

I upgraded my software after and it still wont save. I've restarted. I dont know what to do or why this is happening??

Ive used photoshop for years please HELP! I need to work tomorrow.

Please someone tell me something to do.