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elainem22977901
Participant
May 16, 2017
Question

My screen freezes and glitches when trying to save in Photoshop Element 13

  • May 16, 2017
  • 1 reply
  • 157 views

I have tried to talk to everyone any anyone calling and chatting with Adobe and they refuse to help me because I use photoshop and not the cloud.

Please Help!!!!!!!

My problem:

As of yesterday I try to save a photo in photoshop and it freezes and glitches on the save window. I have to exit then.

I use this for work and need to save photos.

I work on a mac, did not upgrade any programs before this happened.

I upgraded my software after and it still wont save. I've restarted. I dont know what to do or why this is happening??

Ive used photoshop for years please HELP! I need to work tomorrow.

Please someone tell me something to do.

    This topic has been closed for replies.

    1 reply

    Participating Frequently
    May 17, 2017

    Which OS version are you working on?

    Did you try clearing preferences once? Also, is it happening every time you save or for some specific file formats?

    Thanks,

    Anwesha