Skip to main content
C
ChrisC71
Participant
December 22, 2020
Answered

My serial number does not work in Photoshop Elements

  • December 22, 2020
  • 2 replies
  • 592 views

I downloaded and installed a copy of Elements 2021 after puchasing a serial number. I entered the srial number and it seemed to work but then I accidentally deleted the 2021 version of Elements when I meant to delete an earlier version. I downloaded it again but when I try to enter the 24 digit code it will not accept it. What can I do?

This topic has been closed for replies.
Correct answer Peru Bob

You may want to go to Adobe Customer Service for help with that if you are positive that you have the right serial number:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

2 replies

Glenn 8675309
Glenn 8675309
Legend
December 23, 2020

I'm curious:  How much did you pay?   If it was only $29 from a questionble web site- kiss your money goodbye.   The make money by selling illeagal copies of OEM and educational liscenses- over and over , and over...

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
December 22, 2020

You may want to go to Adobe Customer Service for help with that if you are positive that you have the right serial number:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices