Need help opening tiff files in PSE 2025

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Just installed 2025 (was on 2023). I have prepared lots of digital scrapbook pages & saved them as TIFF files because you can see a photo preview but not on a PSE file. I tried to open a TIFF file & got an error message that Camera Raw has to be installed first (even if the document was not prepared in Camera Raw). I installed it & the document opened. I then tried to open a 2nd TIFF file & got the same message. Adobe said no it only has to be installed once. But I cannot open it. I went back to 2023 version & it also said I had to install Camera Raw (it never said that before). I went to Help in the Editor & chose Install Camera Raw. A screen opened saying it would install it in Organizer. I don't use Organizer but I said OK. Can't open it in 2023 either.

Can anyone help me?

How to

Greg_S.

Community Expert

I have never heard of ACR being required to open a tiff file. Can you post a screenshot of the message.

Can you also attach a copy of a problem file. (If it is a very large file, you may need to zip it in order to upload to this forum.)

In fact, as I think about it, is it possible that your file exceeds the maximum size for Elements?

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bdpowellAuthor

Participant

Another member on my digital scrapbooking site had the same problem with opening tiff files. After automatic updates installed, the problem went away. I never got any updates because they happened between the time I purchased the software & installed it. Help says I have 2025, Adobe site says there have been 2 updates (1 this week) so the latest version is now 2025.2 but I never got updates. My "Updates" choice in Preferences is not clickable so I can't get them there. I have checked auto update. I was going to go back to my 2023 version to work on my file but it has now disappeared. Only the Organizer shows up & I didn't use that either. I am totally exhausted dealing with this.

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bdpowellAuthor

Participant

I went to Adobe PSE 2025 & clicked on Contact. Of course I was offered the Chat with a real tech. I decided to try that. He told me the same things I have already done except answer my question: I have downloaded the .2 update, where would a notification be & how do I install it? He said “Beverly, please select the notify when update available, and if there is any update then you will see bell icon simply.” It was already checked but I never got a bell. He kept saying wait for it, wait for the bell. I finally went back to my Downloads & saw that this had just come in at 9:06 this morning.

PhotoshopElements_2025_LS30_win64

I clicked on it & Installed it. This was 2025.2, I haven’t done .1 yet & don’t see where I can download it. But….I opened my PSE 2025 Editor & went to File Open: I picked several Tiff files, & they all opened right away!!!! So I am a happy camper now. There must have been a fix in that update. I didn't get the Install Camera Raw error message either. Now I have to find all the Actions & other things I had added to my 2024 so I can add them to 2025. Thank you for your help.

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