Need to get in contact with Support Team for Perpetual Licenses to activate my P.E. 20024

Forum|Forum|3 days ago
February 24, 2026
2 replies
60 views

I have purchased a copy on Photoshop Elements 2024 & need to get it activated. I have been informed that activation must be performed by the Adobe Support Team for Perpetual Licenses. Only this team can manually activate the license. How do I get in contact with that group? Thanks.

P

Phinny

Legend

If it’s a new unopened retail DVD than you should be able to install it on your computer assuming it meets PSE 2024 system requirements. Create a free Adobe account afterward and register it.

If you received anything other than above it may be a pig in a poke, ie: not what the seller represented. Best of luck.

Peru Bob

Community Expert

@Phinny

PSE 2024 was not available on DVD, only by download.

P

Phinny

Legend

Thanks

Peru Bob

Community Expert

When and from where did you purchase it?

Adobe authorized resellers no longer sell PSE 2024.

SyncromeshAuthor

Participant

I recently purchased it on eBay recently & was told I need to get it working via that team.

Greg_S.

Community Expert

I suggest you request your money back from the eBay seller. As far as I know, Adobe will not activate a new, unused copy of Elements 2024. If you want to ask Support, click on this link and it should open a chat support window. If you don’t get a relevant answer from the chat bot, type in Agent and you should be linked to a live person.

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