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bettym75739019
Participant
November 6, 2016
Answered

need to reinstall elements 9, so I can update to elements 15?

  • November 6, 2016
  • 3 replies
  • 278 views

need to reinstall elements 9 so I can update to elements 15. 

    This topic has been closed for replies.
    Correct answer John Waller

    No need.

    Just install Elements 15, enter your Elements 15 upgrade serial number then enter your version 9 serial number when requested.

    However, if you shop around, you may be able to get a new, full version of Elements 15 cheaper than an upgrade version. Then you won't need your Elements 9 serial number at all.

    3 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    November 6, 2016

    [moved to Photoshop Elements]

    B
    bettym75739019Author
    Participant
    November 6, 2016

    problem solved, received a response from John and was able to download elements 15 without downloading the earlier version. Thanks to everyone checking into my question.

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    November 6, 2016

    No need.

    Just install Elements 15, enter your Elements 15 upgrade serial number then enter your version 9 serial number when requested.

    However, if you shop around, you may be able to get a new, full version of Elements 15 cheaper than an upgrade version. Then you won't need your Elements 9 serial number at all.

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