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fpcfrank
Participant
October 13, 2019
Question

Never any adobe solutions offered to any problem reported to Adobe using Photoshop 2019 whenever req

  • October 13, 2019
  • 3 replies
  • 186 views

How come there is NEVER a solution located to help you with aa problem whenever asks your to provide information to Adobe?  I have experienced this to any problem I have had with either Photoshop 15, 2018, or 2019.  It's always "no solution to the problem" located.  Some help that is!!!!!!  Was thinking of upgrading to Elements 2020, but not satified at this point so why should I expect better with the new version?

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    3 replies

    T
    Test Screen Name
    Legend
    October 14, 2019

    You mean the automatic crash reports? There is almost never a “solution” except in very specialist cases. Crashes are comparatively rare, and often point at video driver issues. 

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    October 13, 2019

    > How come there is NEVER a solution located to help you with aa problem whenever asks your to provide information to Adobe?

     

    Got any specific examples?

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    October 13, 2019

    You can probably find all the help you need by asking questions on this forum.  Since you haven't told us what kind of problems you have experienced, there is little we can say in response. 

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