Never received license for PSE 2023 after paying with PayPal

Forum|Forum|2 years ago
May 15, 2023
4 replies
498 views

A week ago, I received an email from adobe for PSE 2023 and premier, for a great price. I ordered it and paid through paypal and never received anything: larry

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Greg_S.

Community Expert

@Test Screen Name last week, I received a one-day-only 40% off e-mail offer.

T

Test Screen Name

Legend

May we ask, what was the great price?

Peru Bob

Community Expert

If you ordered it directly from Adobe, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

If purchased from a third party, you need to contact the third party.

Greg_S.

Community Expert

This is a user to user forum, so there is not much we can tell you other than to contact Adobe support.

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