Skip to main content
Participant
March 14, 2022
Question

New message about serial number on too many computers

  • March 14, 2022
  • 1 reply
  • 149 views

I've been using Elements 13 for over 10 years, but now suddenly I get a notice saying that the serial number is being used on too many computers. I haven't changed anything, so why the new notice?

This topic has been closed for replies.

1 reply

Legend
March 14, 2022

Please show a screen shot of the message (without personal info or serial number!!) and tell us when you get it. This is only expected when you try to install or activate the software, not just when you run it, so it shouldn't happen suddenly.