New PC Photoshop Elements 14 Editor lag

Forum|Forum|6 years ago
April 19, 2019
3 replies
964 views

I recently got a new computer and installed Photoshop Elements 14 and Lightroom Cc. Everything seemed to be working just fine. Then I got a notification that Photoshop Elements 14 had an upgrade and I said yes and it installed. Now when I first get an image into the Expert portion of the Elements editor I cannot do anything such as duplicate the image or duplicate the background........in fact......my last used "tool" is still "hanging there" and anything I have clicked doesn't happen. I wait for what seems like a fair amount of time and suddenly it works. Does anyone have any idea how to fix this?

Since I installed Elements and Lightroom I have installed one printer and Topaz Studio. But, it just seems like it is the Elements update that has caused this conflict.

Thanks

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janeh88919911Author

Known Participant

Yes, I think I probably will have to uninstall and reinstall................how did you handle your catalog?

Greg_S.

Community Expert

janeh88919911 wrote
Yes, I think I probably will have to uninstall and reinstall................how did you handle your catalog?

Uninstalling does nothing to your catalog.

Sahil.Chawla

Adobe Employee

Hi Janeh,

Sorry to hear about the performance issue with Photoshop Elements 14, could you please try deselecting "Use Graphics Processor" located under Photoshop Elements Preferences > Performance, then relaunch the application and let us know how it goes?

Regards,
Sahil

janeh88919911Author

Known Participant

I did find the "Use Graphics Processor" in Lightroom and deselected it. However, even before I did that I was getting a new pop up box that stated "building content & effects". It does that a number of times before it does my original "click". I do thank you for responding and hope you and others have further insight. This is growing beyond my skill level.

Greg_S.

Community Expert

I recently had the "building content and effects" issue. I uninstalled and reinstalled and so far that problem has gone away. I suspect it may fix your lag problems.

Greg_S.

Community Expert

I don't know whether it will help but you can try deleting the preferences file.

Go to Edit>Preferences>General and click on the button shown below. Relaunch the Editor and see what happens.

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