NIKON dowload problem

Forum|Forum|3 years ago
June 12, 2023
5 replies
182 views

Why cant I download NEF files from my Nikon D720o camera but can from my older D700 camera

Import and export

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Jeff Arola

Community Expert

terry,

What version of windows are you using?

Greg_S.

Community Expert

@terryt7800176, I have tried my bag of tricks, and cannot get Elements 12 to upgrade ACR beyond 8.5. So, your options are to upgrade the program or use the DNG converter mentioned in my earlier post.

Greg_S.

Community Expert

I am assuming you are talking about a Nikon D7200. That camera requires ACR 9.0. Elements 12 only supports ACR 8.5 (depending on OS), and I don't believe it can be updated beyond that (but when I have some time later, I will see if it is possible). For the moment, your only option is to update Elements or use the free Adobe DNG converter to convert your NEF files.

Greg_S.

Community Expert

Newer cameras require updated versions of the Adobe Camera Raw plug-in. What OS and version of Elements are you using? We may be able to help you update the ACR.