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Rose339977497rqs
Participant
Dec 2, 2023 5:44 PM UTC
Answered

No close button on windows in Photoshop elements 2024

Hi, I just purchased Photoshop Elements 2024 and the windows (eg. Preference window) has no close X button. to get out of the windows i have to "force quit" the whole program.

I uninstalled/reinstalled a few times,  updated to latest OS on Macbook pro computer, reinstalled/uninstalled etc a few more times, nothing works.

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    Rose339977497rqsCorrect answer
    Participant
    Dec 2, 2023 7:02 PM UTC

    I changed the resolution and now it works! Thank you

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    7 replies

    hatstead
    hatstead
    Inspiring
    Dec 2, 2023 6:52 PM UTC

    If you can't reach the X button, go to File menu>Exit.

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    Rose339977497rqsAuthor
    Participant
    Dec 2, 2023 6:55 PM UTC

    Everything is greyed out.

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    hatstead
    hatstead
    Inspiring
    Dec 2, 2023 7:14 PM UTC

    OK

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    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Dec 2, 2023 6:37 PM UTC

    What is your screen resolution?

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    Rose339977497rqsAuthor
    Participant
    Dec 2, 2023 6:50 PM UTC

    2560x1600 does that number seem right or am I looking in the wrong place?

     

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    Rose339977497rqsAuthorCorrect answer
    Participant
    Dec 2, 2023 7:02 PM UTC

    I changed the resolution and now it works! Thank you

    Translate
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