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Participating Frequently
May 31, 2024 5:45 PM UTC
Question

No longer access to Adobe Stock when you need a background change in PS Elemenst 2024

For almost two weeks now, you can no longer access Adobe Stock if you want to change the background in Photoshop Elements. How can I solve this problem?

16 replies

Greg_S.
Community Expert
Community Expert
Oct 13, 2025 6:26 PM UTC

@William5E1E, sometimes there may be a server problem. But I just tried it, and it is working fine for me.

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Participant
Jun 1, 2024 7:09 PM UTC

Same here. So far, no solution. Happy that it isn't just me

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Glenn 8675309
Legend
Jun 2, 2024 1:08 PM UTC

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Johnny24Author
Participating Frequently
Jun 3, 2024 6:52 PM UTC

I was using the function for months, but suddenly it stopped working for no reason.

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Glenn 8675309
Legend
Jun 1, 2024 11:43 AM UTC

Are you running a VPN?   Do you have more than one anti virus running atthe same time?

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Johnny24Author
Participating Frequently
Jun 3, 2024 6:56 PM UTC

Thank you for your answer. But that is not the problem, as I have been using the function for months without any difficulties. I don't use a VPN and I only use one antivirus program.

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99jon
Legend
Jun 1, 2024 7:12 AM UTC

There are various ways of accessing stock, e.g. Expert Mode, Guided Edit and Quote Graphic. I have a YouTube video which may help.

 

There have been some recent server problems which may be connected; so let us know if the problem persists.

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Johnny24Author
Participating Frequently
Jun 3, 2024 6:58 PM UTC

Unfortunately, the problem still exists.

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