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W
wlgcm
Participant
May 24, 2020
Question

No page set up

  • May 24, 2020
  • 1 reply
  • 481 views

Elements 14. When I try to Print, the page setup does not open so I cannot select the printer I want or the size print I need.

This topic has been closed for replies.

1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
May 24, 2020

Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

W
wlgcmAuthor
Participant
May 25, 2020
Thank you for the suggestion.

I did that but I am still getting "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."

If I click on Print after that absolutely nothing happens. This is so frustrating.
hatstead
hatstead
Inspiring
May 25, 2020

Are you on Windows machine (?version), or on Mac?

Is the printer set to "default" printer?

Are you printing via Organizer or via Editor?

Have you checked on the printer manufacturer's web site that you have the latest driver for the printer?

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