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kylem2037
Known Participant
May 19, 2018
Question

Not enough memory (RAM) PSE14

  • May 19, 2018
  • 11 replies
  • 27314 views

Hi, I've been using PSE14 for a few years now and haven't had any major issues. Tonight, my surface pro required an update and once completed, PSE14 does not seem to be working the same. Upon opening, I receive the error message, "could not complete the command because there is not enough memory (RAM)." I've read into ways to fix this by going to edit > preferences > performance, though when I click 'performance' I receive another error message, "An integer between 50 and 8 is required. Closest value inserted." I do not know how to fix this, and would greatly appreciate any help please! Thank you.

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    11 replies

    Participant
    May 20, 2018

    I have exactly word for word the same problem except that I upgraded to 2018 because the Fall creators update for windows 10 broke the pen function on the surface pro. Nobody ever responded to that. I hope this gets fixed quickly as Elements is no completely useless.

    rossviss
    Participant
    May 20, 2018

    Also with the same problem. "Could not save a copy as (details) because there is not enough memory (RAM).

    Using haze removal - only popped up yesterday.

    MichelBParis
    Legend
    May 20, 2018

    rossviss  wrote

    Also with the same problem. "Could not save a copy as (details) because there is not enough memory (RAM).

    Using haze removal - only popped up yesterday.

    If you read the recent posts, you'll find many with the available fix for memory problems, for instance:

    An interger between 50 and 8 is required..problem on 14.1

    It's a known fact that haze removal requires a lot of RAM, but if the message is new, that means you are in the same Windows update issue; the fix should work for you.