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leam14429372
leam14429372
Participant
May 31, 2018
Question

Not enough RAM???

  • May 31, 2018
  • 4 replies
  • 6221 views

I have been using Elements for many years and currently have Elements 14.  I have never had a problem with it until a few days ago.  Now, layers don't show, unsharp mask doesn't work and I can't save anything.  All I get is a message that there is not enough RAM.  I tried to go to preferences to see if some how the allocation had changed itself but the preferences tab is not there.  I deleted Elements and reinstalled it.  Nothing helps. Now what?

@

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4 replies

K
krba
Participant
April 14, 2020

I am trying to access this article in April 2020 and link does not work?

MichelBParis
MichelBParis
Legend
April 14, 2020

Do you mean this link?

https://helpx.adobe.com/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photoshop-elements.html

It does work for me.

davidw62678067
davidw62678067
Participant
June 25, 2018

I had the same problem in Photoshop Elements after the April 2018 update of Windows 10 with an incorrect error message saying "not enough RAM". The consensus on line was that one needed to change the Preferences but in common with many others when I clicked on “Preferences”, I got the message “An integer between 50 and 8 is required” and then the screen was frozen. I repeated this several times and the result was the same both with PSE14 and even when I bought PSE 2018 yesterday as an upgrade.

Today I contacted Adobe support, used the chat service and they said they would fix the problem in 10 minutes remotely. They did! :-)

My PSE 2018 is now working again and I can save changes to photos. Hooray.

    D
    donnab97195634
    Participant
    June 25, 2018

    I fixed it myself in less time..my unproductive 4 hour chat with Adobe last

    week ended with me being told to folow the instructions on editing for lack

    of a better word the registry folder for PSE 2018...it was so easy and

    simple it literally took less than 2 minutes

    On Mon, Jun 25, 2018, 10:22 AM MichelBParis <forums_noreply@adobe.com>

    davidw62678067
    davidw62678067
    Participant
    June 25, 2018

    That's great. You are more adventurous than me. Well done. Anything that says 'make changes to the registry' (and I see that many people have followed this from the Adobe forum) does give an amateur like me me the jitters as I'm fairly sure that if, like me, you don;t really know what you are doing or how the registry works, it is best to keep a copy of the registry before you start and a make restore point in Windows just in case anything goes wrong. Pleased that it worked for you OK.

    volkers16964582
    volkers16964582
    Participant
    June 5, 2018

    Ich hatte genau das gleiche Problem. Ich habe nun das letzte Windows Update auf die vorherige Windows 10 Version

    in Einstellungen, Updateverlauf, zurückgesetzt. Jetzt fluscht PSE 14 wieder.

    Viele Grüße Volker

    Dhananjay Sati
    Community Manager
    Dhananjay SatiCommunity Manager
    Community Manager
    May 31, 2018

    Hi leam,

    Thanks for posting in Adobe Forums.

    It seems you are facing performance issue with Adobe Photoshop Elements.

    Please read & follow this article .

    Hope this helps.

    Thanks

    Regards

    Dhananjay

    leam14429372
    leam14429372Author
    Participant
    June 3, 2018

    This did not work for Elements 14..  Adobe broke it.  Please tell me how to fix it.

      MichelBParis
      MichelBParis
      Legend
      June 3, 2018

      leam14429372  wrote

      This did not work for Elements 14.. 

      Yes it does. For PSE14, 15 and 2018 as well as Photoshop. So many positive posts about this every day in this forum.

      Adobe broke it

      So, you believe Adobe did take hold of your computer and changed the code for your software?

      That's ecxactly what Microsoft did for Windows 10.

      Your PSE14 works perfectly with the OS vesion it has been built and tested upon. If you can't go back to the previous Windows 10 version, ask from Microsoft.

      Adobe provides the registry workaround which works when properly executed (and, according to several testimonies, it makes your old software more responsive).

      Please tell me how to fix it.

      You should check your registry edit to see if it is exactly what it should be.

      For instance, I made an error when correcting my 2018 version: I applied the key to the 15.0 version (PSE15) instead of 16.0 (PSE 2018). Soon discovered and repaired.

      To check if the available memory to your PSE editor version has been imporoved, use the menu Help >> System Information of the editor.

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