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Gloria Carusone
Participant
May 20, 2018
Question

Not enough RAM - Elements 15

  • May 20, 2018
  • 5 replies
  • 7708 views

I've been using Photoshop Elements since 2006; this is my 4th version, which I purchased in February of 2017.  It has worked flawlessly - until yesterday! I'm in the middle of a project and now I cannot do ANYTHING with this software.  It says I don't have enough RAM.  I have 4 GB of RAM and even with the program running, I'm only using less than half of that.  I would try to reinstall the software, but unfortunately I purchased a download so I don't have the disk.  Can't figure out how to contact Adobe to see if the download is still available.  I will not buy another upgrade that may not work with my RAM. Also, my computer doesn't seem to have room for additional RAM.  Any suggestions?

This topic has been closed for replies.

5 replies

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Mrs. Fossati
Participant
March 18, 2021

Download Photoshop Elements 15 here: https://trials.adobe.com/AdobeProducts/legacy/99CABBAC-C975-4A06-8D99-064C6871EE80/PSE/15/win64/PhotoshopElements_15_LS30_win64.exe (this link was given to me by Adobe customer service on 3/18/2021 and is verified as of that date).  I am currently working with an Adobe rep to fix this issue and have given them the fix mentioned in this thread in hopes they will be able to reverse engineer the problem.  I will update if I come up with a solution.

J
johnc9913310
Participant
June 7, 2018

I have the same issue, I am not computer literate but have worked out most of the details of the fix except the requirement for an integer between 50 and 8. This relates, I assume to RAM. my laptop has only 4Mb.  Does this mean I cannot hope to repair the system and it will never work.  Can anybody out there help.  Cheers

MichelBParis
MichelBParis
Legend
June 16, 2018

johnc9913310  wrote

I have the same issue, I am not computer literate but have worked out most of the details of the fix except the requirement for an integer between 50 and 8. This relates, I assume to RAM. my laptop has only 4Mb.  Does this mean I cannot hope to repair the system and it will never work.  Can anybody out there help.  Cheers

I suspect you have been able to display that tree of softwares:

Assuming you are on the line corresponding to your software, here 16.0 for Elements 2018, you have to right click with the cursor anywhere on the display to make the dialog for entering the Dword 32 appear. You can edit that Dword easily if it is not right on the first try.

my laptop has only 4Mb.  Does this mean I cannot hope to repair the system and it will never work.

No, 4MB is ok and most of the Elements users having applied the registry edit have 4MB.

luthero41354502
luthero41354502
Participant
July 28, 2018

In my case after : HK-COR-USER/SOFTWARE there not Adobe found while this application PSE15 has been download, Help me to solve this problem( an integer between 50 and 8 is required closest value inserted or not enough memory RAM)

Dhananjay Sati
Community Manager
Dhananjay SatiCommunity Manager
Community Manager
May 31, 2018

Hi Gloria,

Thanks for posting in Adobe Forums.

It seems you are facing performance issue with Adobe Photoshop Elements.

Please read & follow this article .

Hope this helps.

Thanks

Regards

Dhananjay

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harrisonf23956184
Participant
June 7, 2018

The fix did not work for me; it worked for a while only letting me save the image as a PDF; and then i have to find a way to convert it to a image file. This is now the second time with a Adobe product I purchase is not working right

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harrisonf23956184
Participant
June 10, 2018

Anyone Else having problems with trying to use the Magnetic Lasso and it doesn't work ?

Rock_2014
Rock_2014
Participant
May 20, 2018

Hey, I've got a solution and it works! Taken from this forum:

Ensure PSE 2018 is closed when using regedit.

  Run regedit, go to: hkey current user > software > adobe > photoshop elements > 16.0 [14.0 in my case, with PSE 14.1]

       Right click in right pane > new dword 32 bit value [The correct option is "new dword 32 bit value" even if, like mine, it's a 64 bit version

                -- I first tried "new qword 64 bit value" to no effect.]

        Type > OverridePhysicalMemoryMB

        Open it > change to decimal > enter 8000 (eg 8000 MB for 8 GB RAM)

        Click ok and close regedit [And the fix works right away, without having to reboot the PC.]

    B
    brians66351568
    Inspiring
    May 20, 2018

    So.... Photoshop Elements isn't showing up in the Adobe Tab when I am using regedit to fix the "not enough memory" glitch. Why would that be?

      J
      jent26310859
      Participant
      May 29, 2018

      I have this same question.  Did you download the software from the Microsoft store on your comp, kinda like an app?  That's the only thing I can figure that is different and has changed the regedit location..

      Rock_2014
      Rock_2014
      Participant
      May 20, 2018

      Gloria, I've got the same problem. Cannot do anything in the program. It is just disgusting.

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