Old laptop crashed years ago........

Question

Ok, not even sure where to start. I use to have Photoshop (Paid Version). Long story short, laptop crashed years ago and I am just now getting back into it. How do I recover the program and the code?

Also, my father had Photoshop, lightroom and a few others. He passed 2 years ago. Is there any way for me to take over his account/programs?

Thanks, Jeff

kglad · Answer

you can't (legally) assume your fathers adobe apps. you would have to use http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

for pse, you may be able to download from your account. or, if not, from predesigntools.com. but the bigger issue is your serial number:

there are several possible ways to find/recover an adobe serial number.

1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

3. if your adobe program is installed on another computer you can recover its serial number from that computer,

(win:) http://www.belarc.com/free_download.html

(mac:) https://mac-product-key-finder.com/

p.s. actually, download & install is the better forum for this post, https://community.adobe.com/t5/photoshop-elements-discussions/old-laptop-crashed-years-ago/m-p/14558078#M50982