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Participant
December 31, 2023
Answered

Older version need key

  • December 31, 2023
  • 3 replies
  • 352 views
  • I purchased elements 13 a few years back but never used it but now want to install on laptop but get message key has been revoked. Is there anyway to get updated key 

     Thanks Paul 

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Correct answer Paul34528600wqai

Thanks to everyone who responded I contacted Adobe and they took very good care of me. Now to start learning the software. 

3 replies

Paul34528600wqaiAuthorCorrect answer
Participant
January 7, 2024

Thanks to everyone who responded I contacted Adobe and they took very good care of me. Now to start learning the software. 

hatstead
Inspiring
December 31, 2023

Paul,

If you installed it from a disk I assume that you have the serial number. Use that. If not, did you register the software with Adobe? If so, there should be a download link in your Adobe account.

Be aware that you can install the software on two computers, and if you wish to install on a third machine, you need to deactivate on one of the others.