Skip to main content
SVER
Participant
Feb 24, 2024 1:40 PM UTC
Answered

Only Expert mode


Only the expert mode is working OK in PSE2022 on my Windows 11 Asus laptop.
I updated the driver for Intel iRIS Xe,  although it din't need to be.
What more can I try?????

This topic is closed to new replies. Start a new post to keep the conversation going.
SVERCorrect answer
Participant
Mar 3, 2024 12:02 PM UTC

I have chatted with an assistent and the final conclusion is that I spend another €85,- to upgrade my Photoshop elements 2022 to 2024 or downgrade from Windows 11 to 10 because there seems to be a compatibility issue.

I think I will dive into inkscape from now on.

I also want to warn you for this person. I didn't send an email to his given adress because I didn't trust it .

View reply

7 replies

SVERAuthorCorrect answer
Participant
Mar 3, 2024 12:02 PM UTC

I have chatted with an assistent and the final conclusion is that I spend another €85,- to upgrade my Photoshop elements 2022 to 2024 or downgrade from Windows 11 to 10 because there seems to be a compatibility issue.

I think I will dive into inkscape from now on.

I also want to warn you for this person. I didn't send an email to his given adress because I didn't trust it .

Translate
Glenn 8675309
Glenn 8675309
Legend
Mar 3, 2024 12:10 PM UTC

Yup, that's BS, a scam.

Translate
Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Feb 25, 2024 2:26 AM UTC

If your taskbar is set to automatcally hide, turn that option off.  Go to Windows Settings>Personalization>Taskbar>Taskbar behaviors:

 

 

Translate
SVERAuthor
Participant
Feb 25, 2024 10:40 PM UTC

I changed the setting but this doesn't affect the behaviour. 
Thanks!

Translate
Glenn 8675309
Glenn 8675309
Legend
Feb 24, 2024 6:24 PM UTC

You have to open up an image first for those thing to not be greyed out. 

Check out these settings in your preference file: 

Most users can set the UI scale factor to automatic and not worry about it. 

Translate
SVERAuthor
Participant
Feb 25, 2024 10:42 PM UTC

Doesn't affect the problem.
Thanks!

Translate
Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Feb 24, 2024 5:12 PM UTC

Try this:

Restore default preferences
Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:

Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.
A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

from here:

https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices