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joc72770208
Known Participant
May 9, 2018
Question

Opened file is tiny

  • May 9, 2018
  • 1 reply
  • 1253 views

When I open a file in PSE15 (working in Win10), instead of the full image, I am getting a tiny image.  Tried resetting all preferences, but that didn't help 

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    May 9, 2018

    Can you drag the window to make it larger?

    joc72770208
    Known Participant
    May 10, 2018

    Yes I can.  But files used to open full sized.  Some setting has obviously changed and I would really like to know how to change it back. 

    Peru Bob
    Community Expert
    Community Expert
    May 10, 2018

    Try resetting the Preferences:

    Restore default preferences

    Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

    Note: Deleting the preferences file is an action that cannot be undone.

    Do one of the following:

    • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
    • Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

    A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

    from here:

    Preference file locations for Photoshop Elements and Premiere Elements